Mastering the Language of Leadership: Why Communication is the Most Valuable Business Skill

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In today’s fast-paced, interconnected world, the ability to communicate clearly and effectively isn’t just a helpful trait—it’s a business necessity. Say It Skillfully: Speak Up. Make Your Words Matter. Win Together, a powerful new book co-authored by renowned executive coach Molly Tschang and legendary leadership expert Marshall Goldsmith, equips professionals with the tools they need to excel in this critical area.

With a foreword by leadership icon Ken Blanchard and an epilogue from Alan Mulally, former CEO of Ford and Boeing, this book brings together insights from some of the most respected voices in business leadership. Both men emphasize the transformative impact of clear, authentic communication in achieving extraordinary business outcomes.

At its heart, Say It Skillfully is a practical guide for anyone who wants to become a more influential communicator—whether you’re leading a Fortune 500 company or collaborating on a small team. The authors offer tangible strategies to help readers face difficult conversations with courage, eliminate fear-based communication barriers, and cultivate genuine human connections through meaningful dialogue.

A standout theme in the book is the concept of courageous conversations. Too often, professionals avoid sensitive topics out of fear—fear of conflict, rejection, or judgment. Tschang and Goldsmith challenge this mindset, showing readers how to embrace discomfort and use it as a catalyst for growth, alignment, and trust.

The book also explores the delicate yet essential art of feedback. Far from being a minefield, feedback is framed as an opportunity for mutual learning. The authors teach how to offer input with empathy and clarity while also receiving feedback without defensiveness—transforming critique into constructive progress.

Another key takeaway is the importance of fostering a culture of open communication within organizations. When employees feel valued, heard, and understood, collaboration thrives. The book delivers actionable strategies for leaders to build psychologically safe environments where transparency becomes a foundational element, not an afterthought.

What sets Say It Skillfully apart is its rich use of real-world examples and immediately applicable advice. Through relatable anecdotes and step-by-step guidance, readers learn how to implement these principles in everyday situations—from boardroom discussions to one-on-one check-ins.

Ken Blanchard’s foreword prepares readers for a transformative experience, explaining why effective communication is the bedrock of all great leadership. He reinforces the book’s core philosophy: when people communicate authentically and skillfully, they win together.

In the closing epilogue, Alan Mulally brings theory into action. Drawing from his leadership at Ford and Boeing, he underscores how clear, honest, and compassionate communication not only builds trust but also drives massive organizational success. His lived experience offers a compelling, real-world validation of the book’s teachings.

Say It Skillfully is more than a communication manual—it’s a strategic playbook for personal growth and professional excellence. It’s for leaders who aspire to elevate their influence, for teams striving to collaborate more effectively, and for individuals looking to make their words count in every interaction.

Launching May 20th in print, digital, and audiobook formats, this essential guide belongs in every leader’s toolkit. Whether you’re seeking to inspire your team, navigate a difficult conversation, or simply be understood more clearly, Say It Skillfully gives you the skills and confidence to do it right. Get your copy today at Amazon.

Enjoy a free copy of Say It Skillfully®: The Me-You-We Framework audiobook: https://sayitskillfully.zoundy.com/Enjoy

 

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